How we grade
Grading is mechanical, not marketing: each device passes a functional inspection at intake and a quality report after refurbishment, and the grade is assigned from those measured results against the criteria below.
Like New
Like New24 month warrantyIndistinguishable from new. No visible marks, battery health 95%+.
Detailed criteria for this grade have not been published yet.
Excellent
Excellent12 month warrantyOnly visible under close inspection. Battery health 90%+.
Detailed criteria for this grade have not been published yet.
Good
Good12 month warrantyLight signs of use, no deep scratches. Battery health 85%+.
Detailed criteria for this grade have not been published yet.
Fair
Fair6 month warrantyVisible wear on the frame or screen. Fully functional, battery health 80%+.
Detailed criteria for this grade have not been published yet.